Customer Feedback for Pool.com

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Knowledge Base

  1. Auctions 

    1. Can I retract or cancel an unwanted Maximum Bid?
    2. How do I bid on a domain?
    3. How do I know if I am winning or if I won an auction?
    4. How does the auction system work?
    5. How will the auction system communicate with me?
  2. Backorders 

    1. How much does it cost to buy a domain at Pool.com?
    2. Can more than one customer backorder a domain?
    3. How can I backorder a domain on Pool.com?
    4. How can I view and manage my backorders?
    5. How much is a .ORG IDN registration?
  3. General 

    1. Are there restrictions to the selection of Bidder IDs?
    2. Can I change my Bidder ID?
    3. How can I change my secret question?
    4. How do I get my Domain Authorization Code?
    5. How do I manage my Account Preferences and change my Account Information?
  4. Selling Domains 

    1. Can I bulk upload domains for sale?
    2. Can I list my domain at Pool.com if I have it listed somewhere else?
    3. How can I list a domain for sale for a fixed price of more than $5,000 or a minimum auction closing price higher than $2,500?
    4. How can I make my domain sale better known to potential buyers?
    5. How can I sell a domain in the Pool.com Domain Marketplace?
  5. TLDs 

    1. What is a .ORG IDN backorder?
    2. What is an IDN variant?
    3. When are expiring .CA domains released?
    4. Who is eligible for a .CA domain name?
  6. All articles 

    1. Are there restrictions to the selection of Bidder IDs?
    2. Can I bulk upload domains for sale?
    3. Can I retract or cancel an unwanted Maximum Bid?
    4. How much does it cost to buy a domain at Pool.com?
    5. Can I change my Bidder ID?
    62 articles 

Feedback and Knowledge Base